Shipping policy
Zoetic Shipping Policy
At Zoetic, every order is prepared with care and attention to detail. We strive to ensure your experience — from purchase to delivery — reflects our commitment to quality and precision.
Processing Time
All orders are processed within 2–4 business days after payment is confirmed.
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note: Processing times may be extended during high-demand periods, holidays, or new product launches.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected delivery method.
Delivery times vary depending on your shipping destination and carrier services.
Estimated delivery times (after processing):
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Domestic (U.S.): 3–7 business days
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International: 7–21 business days
Zoetic is not responsible for carrier delays, customs processing times, or unforeseen transit issues once an order has been shipped.
Tracking Information
You will receive an email with tracking details once your order has been dispatched.
Tracking updates are provided directly by the shipping carrier — please allow up to 48 hours for updates to appear after shipment.
Lost, Stolen, or Delayed Packages
Zoetic is not responsible for lost, stolen, or delayed packages once they have been shipped and tracking information has been issued.
If your order is marked as delivered but cannot be found, please contact the carrier directly to file a claim.
We recommend ensuring your shipping address is secure and accurate before completing checkout.
Incorrect Address
Please verify all shipping details before finalizing your order.
Zoetic is not liable for orders shipped to incorrectly provided addresses. If your order has not yet shipped, contact contact@zoeticlyfe.com as soon as possible to request an address update.
Customer Support
If you have questions about your order or shipping status, reach out to contact@zoeticlyfe.com — our team is happy to assist.